2017 SITE Annual Conference 



Thank you for making the 2017 Conference such a success!                       San Antonio River Boat Tour

Looking forward to seeing all of you in Spokane Washington! 



2017 Conference Agenda 


Thank you again to our sponsors! 

American Educational Institute ( AEI) 


American Educational Institute (AEI), established in 1969, is the premier provider of self-study programs in insurance claims law. Courses are practical, flexible, and interactive. Programs in: Legal Principles, Liability, Property, Workers’ Compensation, Fraud Investigation and Defense, and Automobile lead to industry-recognized designations including AEI’s highest, the Senior Claim Law Associate (SCLA).  Courses are approved for continuing education credit toward adjuster license renewal in many states and college credit by the National College Credit Recommendation Service.

We will be raffling off a $50.00 American Express Gift Card. Please come by and visit us and drop off a business card for the drawing! 


Haag Education 

Haag Education provides expert certification programs, training seminars, and reference books & tools. Haag Certified Roof Inspector -Commercial, -Residential, and -Wind Damage courses are Haag’s premier comprehensive training programs. Haag’s reference books and tools serve as handy resources to professionals in the field. Visit www.haageducation.com for a complete list of seminars and products.





I-CAR, the Inter-Industry Conference on Auto Collision Repair, is an international not-for-profit organization dedicated to providing the information, knowledge and skills required to perform complete, safe and quality repairs.

Formed in 1979 out of a collaboration across the six segments of the collision repair Inter-Industry, I-CAR serves -- and is represented by -- all segments of the Inter-Industry:

  • Collision repair
  • Insurance
  • Original equipment manufacturers (OEMs)
  • Education, training and research
  • Tools, equipment and supply
  • Related industry services

I-CAR's focus is to provide everyone involved in collision repair with access to high-quality, industry-recognized training solutions. I-CAR also encourages and supports ongoing conversations in the industry on issues that impact collision repair.


Saenger Consulting Group 


Why Choose Saenger Consulting Group, Inc?  We Make Insurance CE Compliance Easy! 

Saenger Consulting Group, Inc. has the knowledge and experience to manage your ever-changing continuing education compliance needs including insurance, CPE, and MCLE.  Course filings are processed within five business days of our receipt of the necessary course information from our client, and the required state forms are expertly prepared to expedite State Insurance Department review.  With over 30 years’ experience, Saenger has earned the respect of State regulators for its commitment to accuracy, complete disclosure, responsiveness, and technical expertise. Saenger offers a robust suite of password protected client reports that are directly accessible online through a secure site. Clients have real-time access to all provider, course, and instructor approval information as well as valuable student data.  At the client’s option, Saenger Consulting Group, Inc. will develop credit-worthy course presentation outlines based on client-selected insurance industry topics to meet specific educational needs. 

Office: 800-711-9484  


The Institutes 

Know More. Do More.

The Institutes deliver high-impact education solutions for the brightest minds in the risk management and property-casualty industry today. We prepare people to fulfill their professional and ethical responsibilities by offering customer-focused and innovative educational research, networking and career resource solutions.

With our wide variety of courses, programs and professional development opportunities to fill knowledge gaps, we are able to provide support at any level and through various functional areas within the risk management and insurance industry.

So when it comes to designation and certification programs, leadership development and custom solutions, our name is all you need to know.



The National Alliance for Insurance Education & Research

Is earning a designation one of your professional goals? Are you a designee looking for relevant and high-interest update options? Do you want to improve your interpersonal sales or support skills? Or are you new to the industry and interested in discovering if this field is right for you? Wherever you wish your career to take you—The National Alliance can help. As the foremost, independent provider of practical, real-world insurance education and cutting-edge research for 48 years, we stand with you as you make your continuing education choices to achieve your career goals.

It is important to stay on top of the trends, risks, and products that shape our community. With your professional development in mind, we continually update and revise the programs we offer. The National Alliance Academic Team is also dedicated to the development of new courses and programs that can be customized to match your professional focus and interests. The National Alliance wants to attract you, the best and the brightest, to the insurance and risk management industry. We want to be your partner in professionalism as you make a positive commitment to your career path and work toward your dreams.

Certified Insurance Service Representatives (CISR)

Visit our booth and enter drawing for a great Giveaway—one CISR Online Course Scholarship! The CISR Program empowers outstanding front-line service professionals to provide exceptional customer service and to communicate their insurance solutions clearly to their clients, carriers, and colleagues. CISR offers—online and in-classroom—9 one-day courses taught by an expert faculty and a program that can be tailored to address professional interests, roles, and regional issues. Join the network of over 27,500 designees who have already experienced the career-building benefits of CISR.


Qstream’s mobile-first capabilities platform combines performance analytics, coaching optimization and knowledge reinforcement in one powerfully simple enterprise solution. Science-based and data-driven, Qstream is used daily by leaders in financial services, life sciences and technology to improve sales team performance at scale, with direct impact to the bottom line. By letting reps respond to Q&A-based challenges for just minutes a day, Qstream delivers insights that help leaders improve the quality of customer conversations, identify coaching opportunities, and strengthen the capabilities that matter most.  Qstream is the only solution proven to durably change the customer-facing behaviors of your team. 

Today Qstream is used by one in five of the top 50 financial services firms, as well as leaders in medical devices, technology and healthcare. To learn more, visit Qstream.com or follow @Qstream on Twitter.


SIS trains adjusters to accurately and confidently handle property and recreational claims. Our 32,000-square foot training center is set up like a real-world repair shop with stations for rebuilding motorcycles, collector cars and watercraft, plus a full mobile home and site-built construction so that every one of our trainees can damage something and then experience what is required to fix it.

The end goal is a personal understanding of what it takes to do a repair so that the adjuster is confident in the accuracy of his or her estimate.


If written notice of cancellation is received by SITE from Exhibitor who pre-registered on or before August 1, 2016, and such notice is received by SITE on or before March 1, 2017, Exhibitor will receive a refund of the registration fee, minus the nonrefundable down payment of $400. If written notice of cancellation is received by SITE from Exhibitor after March 1, 2017, Exhibitor will not receive a refund of the registration fee. SITE will not be liable for other expenses the Exhibitor might incur due to any such cancellation. Exhibitor can change registered booth personnel not later than June 1, 2017.