Learning Labs Options

Tuesday, June 16, 2020
1:30 p.m.  - 5:00 p.m.

Ethical Influence: A Pillar for Success and Happiness
By: Brian Ahearn - InfluencePEOPLE

A large part of your professional success and personal happiness depends on your ability to ethically influence people; to get others to say “Yes!” to you and your initiatives. Did you know there are scientifically proven ways to make that happen? Using decades of research from social psychology and behavioral economics, attendees will engage in a variety of activities to learn:

  • The difference between ethical influence and manipulation
  • How to set the stage for more effective influence using pre-suasion
  • 7 scientifically proven principles of persuasion
  • The best ways to influence people based on personality type

ExperienceInnovation™ | Learn
By: Rick Menchaca - ExperiencePoint

Participants are guided through the essentials of a typical four-month innovation project in a highly engaging and one-of-a-kind simulation, which gives you a safe space and structured method to practice human-centered thinking. You'll leave the workshop able to immediately tackle your organization’s own innovation challenges.

Participants will learn:

  • The design thinking process and how it’s applied to solve innovation challenges
  • How to adopt the daily mindsets and habits of a human-centered thinker
  • Hands-on and “safe” practice of the key tools and techniques of the design thinking process
  • How to be customer-centric and gain a deep understanding of what your customers really want and need

New Way to Present Coverage Training: Concept by Concept, Not Line by Line
By: Jim Chaney - Haag Education

For decades, the traditional way to teach coverage provided by an insurance policy has been to start with the first paragraph of the first page and work your way through the policy in the order that it appears.  One problem with that technique is that insurance policies don’t always place related concepts next to each other.  This session uses the ISO Businessowners policy as an example of reordering the course outline to fit the coverage analysis thought process.  Discus direct physical loss or damage first, then define covered property and then talk about covered causes of loss.  After that, discuss coverages provided by the policy that are outside of the basic insuring agreement, such as all the various business income related coverages.  We will also explore a different way of presenting the most common endorsements. In this Learning Lab, participants will not only have an opportunity to discuss and fully understand this method of presenting coverage training, but they will also have a chance to develop a new piece of training using this method.

 *Pre-registration is required for all programs as spacing is limited for some of these offerings. Additional fees may be required.