Member Spotlight                                                      

Dorothy Damato 

Dorothy Damato is an Operations Trainer for Crum & Forster where she utilizes her 36 years of experience in Commercial and Personal Insurance.  The majority of her career has been dedicated to serving as a liaison between the home office and other departments, excluding claims.   She has technical skills in training policy writing systems and working with vendors such as ISO, NCCI, ACORD, Insurity and Equifax.  She supports underwriting, actuarial, state filings and compliance. Her duties also include assisting the unit statistical team, as well as Legal and IT.  

The last two years she has been devoted to Operations training focusing on the policy writing systems.   She appreciates this exciting change of pace as she interacts with all the new incoming employees to help them understand all the lines of business supported by Crum & Forster.  She applauds the palatable energy and enthusiasm the new employees bring to the table as it is definitely infectious!

Dorothy completed the SITE Train the Trainer program in 2016 and is an active SITE member who has presented at conference.  She holds IIA AU designation. Associate of Science degree in Psychology, and various programming courses.