SITE Job Bank List

SITE maintains a job posting board listing a variety of training positions within the insurance industry. This information is updated regularly and lists only jobs that are currently available.

Job posting is FREE to all members.

There is a fee of $75 for all non-member job posts.

To post or remove a job, please fill out the job submission form or contact ed@insurancetrainers.org

Available positions (as of 2/15/12):

Field Development Specialist (Indianapolis, IN - Cleveland, OH - Columbus, OH)
Agency Services Development Lead (Portland, OR)
Claims eLearning Instructional Designer (Springfield, IL)

Job Title: Field Development Specialist

Job Summary:

Advance your career at Liberty Mutual - A Fortune 100 Company!

The Field Development Specialist reinforces training, development, and coaching to sales and service representatives in support of the acquisition of sales and delivery of quality customer service. In this role, you will work closely with Branch and Area Managers to ensure new representatives are proficient and able to meet Personal Markets objectives and through your coaching, improve the performance of branch offices. In this role, you will also conduct specialized needs based training to assist Sales and Service representatives with obstacles and may participate in projects by conducting analysis and recommending effective solutions

Job Responsibilities

Works with new sales and service representatives in a one-on-one capacity to reinforce skills attained during new hire training.
Provides continuous feedback and suggestions about new hires to Branch Managers. Partners with Branch and Area Managers to coach representatives as necessary to bridge specific knowledge or skills gaps through individual development plans.
Observes trends (e.g. recurring gap in knowledge), and communicates to Instructional Design team and Classroom Trainers. Provides feedback to classroom training staff post-installation on process and assessment of new hires.
Participates in the evaluation of emerging training issues; makes recommendations to enhance or create new training programs.
Delivers group training for key initiatives including new products and systems enhancements within assigned territory, as part of ongoing staff development.
Provides support in development of training recommendations to address specific business initiatives. May include research, planning, organization and delivery of technical training programs for territory. May assist with design and administration of training and development surveys to determine training effectiveness.

Job Requirements

Bachelors Degree or equivalent training, plus 5 - 7 years of related technical experience required.
Strong knowledge of training techniques and procedures essential.
Advanced knowledge of department duties, responsibilities and procedures necessary.
Demonstrated ability to coach and train.
Must be able to conduct group and one-on-one training.
Strong written and oral communication skills required.
Attain and maintain current state insurance license in property, casualty and life.

Contact:
Apply at the careers section of our webstite:
https://lmig.taleo.net/careersection/lmigcorp/jobsearch.ftl

Job Numbers:
Indianapolis, IN 26909
Cleveland, OH 27233
Columbus, OH 27802

(2/15/12)

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Job Title: Agency Services Development Lead

Job Summary:

Analyze, design, implement, and evaluate Agent’s insurance-related learning and performance improvement initiatives supporting the achievement of department and company business objectives

Strategy and Planning

Collaborate with managers to identify Distribution Operations business challenges and opportunities to achieve and support our business strategy Policy, Process, and Procedures
Support the creation of Distribution Operations policies that support business strategy and deliver consistent, value-added Insurance training solutions
Support the execution of Distribution Operations procedures to ensure accurate and timely communication, registration, delivery, and surveying of Agency Training
Actively monitor processes to ensure they are consistent, repeatable, efficient, and are adhered to by Distribution Operations staff Environmental Awareness/Customer Focus
Consult with key business groups to build strong relationships, assess needs, and provide interventions that result in overall business performance improvement
Work closely with subject matter experts to ensure that information is accurate and relevant to the target audience
Collaborate with Distribution Operations management to ensure information aligns with strategic initiatives Technical Performance
Lead the design and delivery of large-scale Distribution Operations initiatives to achieve desired outcomes and drive quality throughout
Define, design, develop, implement, and evaluate curricula using blended instructional design, which includes online learning, virtual classroom materials, and instructor-led materials to create responsive, innovative, and value-added training solutions
Implement learning, technical training, organizational development, and performance improvement solutions including coverage consulting and insurance sales instruction to improve performance across QBE
Manage the accurate recording of program details in the appropriate systems to ensure timely information is available to aid in the planning process
Apply comprehensive industry knowledge and organizational insight to the needs assessment and instructional design process People Management
Support manager with general management of team, including coaching/mentoring team members to support their professional development

Job Requirements

Bachelor’s degree or equivalent in Risk Management & Insurance, Instructional Design, Training, or related field and continuing education related to the job
7+ years of related experience in insurance, learning and development, or technical training with demonstrated achievements and progressive responsibilities
Fundamental knowledge of insurance operations and project management
Comprehensive knowledge in area of emphasis including but not limited to leadership development, insurance technical training, change management, organizational development, performance management, and distance learning
Excellent communication and presentation skills, both written and oral
Demonstrated ability to manage projects and strong understanding of project management techniques and methodology
Ability to work with very limited supervision
Proficient with PCs and applicable software
Previous management experience
Insurance or learning and development related designations
ASTD member

Contact:
Jill Schoenfeld at jill.schoenfeld@us.qbe.com

(2/14/12)

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Job Title: Claims eLearning Instructional Designer

Job Summary:

This position has a significant impact on the development of all claims personnel and the growth of efficient, knowledgeable and customer friendly claims professionals. This individual must be able to create online training curriculums that model our Best Practices and Claims Workflow Standards. Using sound training methodologies and models, this individual will incorporate Adult Learning Principles to ensure the transfer of skills and knowledge online through simulations, labs, documents, activities, and engaging, interactive courses. This position works independently to create online courses but relies heavily on the interaction with Subject Matter Experts and the field offices for key information. A high degree of systems knowledge, computer capabilities, and interpreting technology trends is required. Course development will include claim systems, processes and procedures, management training, customer service, and claims foundational concepts.

Job Responsibilities

Partner with subject matter experts to design, program, and maintain interactive learning modules. Establish and maintain relationships with internal subject matter experts.
Work diligently to continually assess learning needs and recommend, implement, and maintain practical online solutions.
Identify ways to enhance user friendliness/accessibility of available web resources.
Manage course development process for new, revision, and revamp courses and assure that courses adhere to standards.
Completes instructional design documentation to ensure quality and consistency.
Conceptualizes and storyboards instructionally sound, interactive, engaging web-based course components.
Conducts quality assurance reviews on courses and implements revisions.
Reviews existing courses for quality, currency, and consistency and works with Training Unit to enhance courses.
Maintain a working knowledge of all Property and Casualty software and develop training on field automation and system issues.
Assists Home office Management with developing specialized training for claims personnel as well as developing training modules that are specific to homeowners and auto claims best practice standards.

Job Requirements

A Bachelor's Degree in related field.
3-5 years claims experience or 3-5 years training in a training environment; 2-4 years of instructional design work in professional/educational environment.
Experience with software design tools such as Articulate, Camtasia, Raptivity or similar software.
Expertise in Microsoft Office 2007 applications is required.
Advanced knowledge of Claim Systems, workflows, and procedures
Advanced knowledge of instructional design principles including learning theories, instructional models, motivational techniques, and instructional strategies , technical writing, performance measurement
Excellent verbal and written communication skills; formal and technical writing
Ability to be creative, flexible, and innovative in course design
Technical aptitude and ability to visualize and conceptualize.
Exceptionally strong attention to detail
Ability to manage multiple projects, prioritize, and meet deadlines
Strong interpersonal skills and ability to work remotely with subject matter experts required
Ability to work independently and also collaboratively in a team environment
Knowledge of visual display and message design principles
Must be eligible to work in the United States without employer sponsorship

Contact:
Horace Mann, honored as “Best Places to Work in Central Illinois" is a service and results oriented, multi-line insurance company and one of Springfield’s top employers. We offer an excellent benefit package that includes a generous vacation policy, a company pension plan and a company 401(k) plan. Qualified applicants may apply online at www.horacemann.com. Select Career , Employment Opportunities, click on Springfield Home Office Opportunities and follow instructions on the screen. Committed to EEO and diversity in the workplace

(2/08/12)

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