KEYNOTE SPEAKERS
SUNDAY
10:30AM - 12:00PM
Taking Social Media to the Next Level
Presenter: Kelly McDonald
So you’ve got your personal Facebook page, but you’re confused about how to use Facebook for business purposes. Or you’re blogging, tweeting and posting away and your fan base and followers are growing accordingly, but now what? What are the next steps in social media? How do you monetize it, track it and keep it growing?
This session will focus on how to use social media to build your brand and elevate your marketing and customer relations. The social media landscape is changing fast and new tools are entering the picture that make consumer connection, dialogue and purchase influences easier and better than ever. This session will cover key tips on what’s new in social media marketing as well as best practices and top tips to try. Along the way, a few social media marketing myths will also be shattered.
KEY POINTS:
- Participants will learn the latest developments in social media marketing: actionable strategies and tactics that you can implement immediately
- Attendees will learn what other successful businesses are doing in the social media sphere and how it’s working.
- The latest tools and apps will be covered as well as how specific tools, such as iPads and QR codes, are being used to close sales and enhance customer service
- Best practices and specific strategies will be shared to illustrate how companies and organizations are using these powerful tools to grow business and deepen relationships.
- A look at the horizon and what’s coming will also be covered
Kelly McDonald Bio
Kelly McDonald is a recognized expert on diversity marketing and business trends. She was named #1 on the list of “26 Hot Speakers” by Successful Meetings magazine.Kelly’s speaking client roster includes: Toyota, Sherwin-Williams, Harley-Davidson, State Farm Insurance, Mattel, AAA Travel, BlueCross BlueShield, and dozens of financial organizations and associations.
As a professional speaker to businesses and organizations, Kelly shares marketing insights and teaches strategies and tactics for cultivating diverse consumers emotionally, rationally and with cultural relevance. Her topics are always customized to the specific industry and localized geographically as appropriate.
Kelly is a member of the National Speakers Association.
MONDAY
10:00AM - 11:30AM
Actions Speak Louder Than Words
Presenter: Jan Hargrave
Negotiating Successfully Through Understanding Nonverbal Communication
It’s a scientific fact that a person’s body gestures give away his true intentions. Actually, over ninety percent of all face-to-face communication is nonverbal; thus, the silent messages of the body often reveal more than the spoken word in conveying true feelings and attitudes. Jan Hargrave, expert in the field of nonverbal communication and author of Let Me See Your Body Talk, Freeway of Love, Judge the Jury, Strictly Business Body Language, and Poker Face, helps you discover how to:
- Make a positive impression.
- Persuade another to adopt your viewpoints.
- Communicate ethical nonverbal behaviors.
- Detect the “micro-expressions” of deception.
- Recognize cultural nonverbal diversity and global customs.
- Develop nonverbal leadership competencies.
- Read others—what they say and, more importantly, what they try desperately not to say.
- Understand quick ways to sharpen rapport…mirroring/matching.
- Identify verbal objections before they are expressed.
- Incorporate learned skills from this presentation into every aspect of your life.
Clear, practical and fun, this seminar offers a wealth of detailed information
concerning the “hidden messages” of those around you as well as yourself. Jan Hargrave’s fascinating presentation gives you the advantages you need to make in-depth character assessments, as well as an increased ability to develop ethical nonverbal behaviors in all professional relationships. Knowledge of this information can spell the difference between success or failure in every encounter.
Jan Hargrave Bio
Jan Latiolais Hargrave teaches you the ways in which your body communicates to the world around you. Her information could help you to “read” your customers, your family, your students, your associates, in fact, everyone around you. Author of Let Me See Your Body Talk, Freeway of Love, Judge The Jury and Strictly Business Body Language, this popular speaker, distinguished educator, talk-show guest of The Lifetime Channel, Fox News, The Maury Povich Show, The Montel Williams Show, Great Day Houston, E-Entertainment Television and The Ricki Lake Show, describes for you all the “hidden messages” you use in your everyday life and shows you how to stop the lies and uncover the truth—in any conversation or situation.Working with thousands in the field of personal growth and self-expression through seminars and workshops for the past 10 years, Ms. Hargrave continues to inspire many of today’s leading corporations, such as Lockheed Martin, Merrill Lynch, Starbucks, Rockwell, ESPN, Sun Life Financial Distributors, Exxon, Chase Manhattan Bank, NASA, El Paso Energy, Bank of America and at the USA MWR Training and Development Center in Heidelberg, Germany. Her expertise concerning nonverbal communication in the courtroom and witness preparation, plus her membership in the American College of Forensic Examiners, proves to be the topics of interest in her presentations to the Honolulu Police Department, the Louisiana Attorney General’s Office and various legal Bench and Bar Associations across the country.
The Cajun French Ms. Hargrave was born to French-Acadian parents in the unique “Joie de Vivre” (Joy of Life) culture of southwest Louisiana and as a result, sprinkles her captivating presentations with entertaining Ragin’ Cajun folkloric tales. Jan received her Bachelor’s degree, Master’s degree and Specialist degree in Business/Psychology from the University of Louisiana at Lafayette. She is presently CEO of Jan Hargrave & Associates, a Houston-based consulting firm, and served as an Adjunct Professor at the University of Houston for eight years.
Nonverbal communication—“Body Language”—often communicates a different message from the spoken word. Jan proves with her contagious warmth, wit and humor that there is a method, and a style, to success. Bring your body, your curiosity, your sense of humor and learn what your body—and the body of others—is communicating to the world.
TUESDAY
2:00PM - 3:30PM
Situational Leadership
Presenter: Dr. Reggie Tyler
How would you like to stop wondering and start knowing how to support the development of individuals and groups in your organization in real time? What’s the secret for quickly assessing the approach you should take when you are working with your trainees? In this session you will discover the key question that must be answered, yes or no, that will then manage how you connect with each person you are training or developing for their role in your organization. Get the answer right out of the box in this session then learn the application and foundation points to apply in your daily work!
Dr. Reggie Tyler Bio
Dr. Reggie Tyler is an organizational development strategist with more than 35 years of significantly increasing levels of executive and senior level consulting, coaching and training interventions. In addition to operating his own consulting/leadership development business for more than 25 years, Dr Tyler has served in the role of an OD executive in a large shipbuilding and repair company, has done extensive work as a member of the Ken Blanchard company/team and has held an executive position with an international blended learning organization. He has been a certified trainer for Situational Leadership for over twenty years. He is experienced, dynamic and bottom line focused.
He resides in the Roanoke, VA area with his wife, Joyce.
Educational experiences include: B.S. Business, Virginia Tech; M.S. Business, Virginia Commonwealth University; Ed. D. Leadership and Administration, Nova Southeastern University
Date: June 23-27, 2012
See schedule for times
The Society of Insurance Trainers and Educators has always relied on its members and supporters to keep its dues low and its annual conference fees at an affordable level, and this year is no exception. SITE sponsorship provides organizations with a high-profile, year-long exposure to our membership. There are five levels of participation (diamond, platinum, gold, silver and bronze). Read more...
If you have never exhibited at SITE, this is an excellent opportunity for you to meet with clients and important new prospects, attend informative presentations and see what is new in our industry. If you have exhibited in prior years, you already know what a great conference this is. Read more...
